Self-Service Websites

The Need for Self-Service

Customers have higher and higher self-service expectations than ever. They want more control over their own accounts and activities and often prefer to have no human contact. They want to choose how and when they receive account information and perform sophisticated transactions without the need to talk to someone. They expect 24x7 availability and no constraints on access. To maintain satisfaction and stay competitive, organisations must continue to improve self-service interactions and make the user experience more convenient.

Quality self-service websites deliver highly cost-efficient business transactions for an organisation. Hyfinity's technology enables your organisation to deliver complex business transactions with web applications designed with a 'user-centered' experience in mind.

Increased Productivity

Hyfinity can enable you to deliver transactional web applications in a fraction of the time associated with traditional web application development. Our customers experience between 60% and 90% development time savings.

Hyfinity's technology has been designed to enable the codeless composition of web applications from one or more business systems by consuming reusable services. This delivers productivity at an unparalleled level compared to traditional programming approaches.

Traditional web application development requires a large number of low-level and expensive skills to deliver rich and accessible web applications. A typical web application will require 10+ detailed skills such as: XHTML, XML, JavaScript, Ajax, JSP, Java, PHP, .NET ASP, C#, VB, Flash, Flex, C++ and so on.

Hyfinity's codeless visual assembly tool removing the need for any of these programming skills and replaces it with a service-based, declarative definition style. This is much more a 'compose' rather than 'coding' driven approach.

This enables considerably greater productivity through automated generation and far higher quality of the web applications created.

Open, Accessible and Usable

Hyfinity enables you to simplify complex, multi-step processes in a single, dynamic user interface that provides anytime, anywhere self-service to your customers. Hyfinity enables enterprises to create personalised, dynamic applications that dramatically enhance user experience and increase customer satisfaction. As Hyfinity's technology delivers 100% open standards based web applications they run in all major web browsers. This enable your organisation to reach any audience of customers, partners, and employees with rich, accessible content and interactivity.

Hyfinity's MVC - Rapid RIA Builder is a unique, codeless approach to delivering rich, accessible transactional web applications harnessing a pure services-based approach.